Privacy policy

Overview

Financial services entities need to share information with third parties and relevant authorities to service their clients and run their business. Cook Islands law requires us to inform you how we collect, share, and protect your personal information. This notice regarding the privacy of your financial information is provided to you by Capital Security Bank Limited in accordance with the Cook Islands Financial Transactions Reporting Act 2004 (FTRA). Please read this notice carefully and ensure you understand it. In case of questions, please call us on +682 22505 or e-mail us at [email protected]

From time to time, we may change our information privacy procedures due to changes in law or operations. The most recent version of this notice will always be posted here.

Collection and sharing

We begin sharing your information from the date your account application is approved. We collect your personal information when you open an account, deposit money, make payments, buy or sell investments, or transact via your trading account. To the extent lawfully required, such information may be shared with our affiliates and third parties.

Depending on the product or service you have with us, the information we collect and share may include:

• information we receive from you on application or other forms; and
• information about your transactions with us, our affiliates, or others.
  

Your rights

Cook Islands law gives you the right to limit some, but not all, personal information sharing. In particular, the Cook Islands FTRA (here) and Income Tax (Automatic Exchange of Financial Account Information) Regulations 2016 require us to disclose certain personal information in certain circumstances. Moreover, as per our terms and conditions of business (here), we may share certain personal information with our service providers and other non-affiliates for the purposes of our day-to-day operations. To limit the sharing of your information to the extent possible, please contact us on +682 22505 or at [email protected]

Protection

We maintain physical, electronic, and procedural safeguards that comply with International standards to guard your non-public personal information. We restrict access to non-public personal information about you to those employees who need to know that information in order to provide financial products or services to you.

Definitions

Affiliates: financial and/or non-financial companies related to us via common ownership or control.
Non-affiliates: financial and/or non-financial companies not related to us by common ownership or control, including, but not limited to:
a. service providers;
b. accountants, professional advisors and auditors;
c. competent regulatory, fiscal or administrative authorities;
d. any person or entity authorised by law or by a Cook Islands court order; and/or
e. US Foreign Account Tax Compliance Act (‘FATCA’) stakeholders.
Joint marketing: the marketing, to you, of financial products or services jointly by us and by any affiliate or non-affiliate of ours under a joint marketing agreement.